I'd wager money that almost nobody ever undocks the Surface Book display, save to reverse it for inking. The marketing materials that show people using Surface devices detached to take notes in board room meetings just doesn't happen in reality. The Surface Book hinge causes more problems than it solves, with 360 solutions making far more sense in almost every scenario.

How can devices this expensive be so underpowered? Still, when it comes to real-world use, I look at a device like the Surface Studio and just feel like my intelligence is being insulted by the price-to-power ratio. I don't want to downplay the engineering effort on some aspects of these devices. But when it comes to doing real work, something Surface claims to be for the hardware just doesn't meet the promise for me. I love the way they look and feel, and as a Microsoft fan, being 'all-in' on the ecosystem, hardware and all, is just kind of fun.

I like the convenience of having high-quality drawing canvas capabilities baked directly into a laptop. There are things I miss about my Surface devices, which have now all been sold. I also don't need to talk about how frustrating it is that the Surface Book 2 battery can go flat even when it's plugged in if you push it too hard. I had issues with the Surface Dock, which is also incredibly expensive, randomly crashing out, or not having enough throughput for the number of ports it has. I had issues with the hinge detachment mechanism getting stuck on the Surface Book 2, to the point of having to go nuclear and wipe all of Windows to fix it. A specific BSOD could trigger almost without fail by using an EdgeHTML UWP app by opening Twitter UWP's GIF picker. There were tons of weird bugs I had with my Surface devices. I feel like a device this expensive shouldn't come with these kinds of caveats. Surface Book users no doubt can attest to the debate over whether to use NVIDIA's drivers, which have given me problems, or Windows Update's oft-outdated NVIDIA drivers. One thing that also typified my experience of Surface was the dreaded Blue Screen of Death (BSOD), among other strange driver anomalies.

Source: Windows Central (Image credit: Source: Windows Central)

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