They confirmed that the issue is related with a performance drop down that is making the access to registry key take longer. Our backline engineers provided feedback about the procmon log files provided. We had WebEx sessions, phone call, emails.Īfter months, we had this answer from VMware : I sent them dumps, videos of the user experience with and without the problem, logs. I had a case at VMware and another one at Symantec, but none of them solved the problem. Until now, no Monthly security updates from Microsoft has solved anything. If I remove ANY ONE of these 3 elements, everything works well. This means the problem is not only with SEP + AppVolumes, but SEP + AppVolumes + MS Updates (starting january 2018 and all the Intel security breaches fixes). Interesting fact : I notice this problem only appears after I apply Microsoft Security KB4056897 or later (and of course, with SEP agent installed and active and AppStacks mounted) On Windows 10, I haven't tested a lot for now as we purchased licences recently.īy the way, Hmunning, you didn't tell us what Windows version you're using.

I'm fighting with this issue for more than a year (almost 2 actually) on Windows 7 machines. I'm sorry to say that Hmunning, but I'm happy someone else is facing the same problem, as I was starting to become crazy and feeling alone ! No Symantec cliënt installed + 3 Appstacks 0,50 MinĪnyone dealing the same issues? We can`t skip Symantec or move to another AV vendor. Symantec Application & Device Control off + 1 Appstack 1,25 Min Symantec all components on + 1 Appstack 1,51 Min

Symantec Application & Device Control off + 3 AppStacks 2,06 Min Symantec all components on + 3 Appstacks 2,36 Min Only disabling 'Application & Device Control' seems to improve login and application performance. We`ve been testing all scenario`s disabling components of symantec. When SEP is installed including all obvious exceptions and even using the virtual image exception tool no significant change in performance is noticed. Without a SEP cliënt installed everything is performing well and user experience feels like a persistent VDI.

App Volumes and Symantec Endpoint Protection doesn`t seem to like each other.

We`ve been troubleshooting slow login and poor application performance on our Non Persistent VDI for a while now.

Symantec endpoint protection smc stop