Microsoft Office for Windows and Mac can be downloaded for FREE. For assistance in upgrading, please contact the IT Help Center. Mac OS Supported versions are now 10.13, 10.14, and 10.15 (Catalina).Windows XP, Windows Vista, and Windows 8 support has been discontinued.

External VPN client ( Off-Campus Network Access).

The IT Help Center provides laptop support for the following: Helpful articles, how-to instructions and online support resources can also be found on the IT Support and Services website tabs or by visiting our Knowledge Base. Service Portal - DU Information Technology Online and In-Person Support | email visit support.du.edu To request help online, email visit support.du.edu, and we will get back to you during our current hours of operation.The IT Help Center is still available via phone/online for remote support at 30.In accordance with COVID-19 protocols in place at DU, the IT Help Center is dedicated to helping prevent the spread of coronavirus by adhering to and implementing new support restrictions.

Mac tech support phone number